A microphone is necessary for your computer to be able to record greetings through the VoIP Voicemail Web Portal. Alternatively, you can choose the Use Phone option to use your desk phone as the microphone while logged into the Web portal. If you are doing this from a remote location (e.g. home), you will first need to connect to the VPN.

1. Log in to the VoIP Voicemail Web Portal
2. Click Settings near the top of your voice mail inbox
3. From the Greetings menu at the top, select View Greetings A list of greetings appears. Any greetings with a checkmark in the Enabled column are the ones you currently use for your voicemail
4. Click the name of the greeting you wish to modify
5. Determine the appropriate course of action for each section: The Status of the greeting defines whether it is enabled or not, and for how long. Only Enabled greetings are active. You can choose to enable until a specific date and time which is very useful for periods when you will be out of the office.
6. Under the Callers Hear section, you can use a greeting:
   1. You record using the player. The system will call your VoIP phone to perform the function you choose.
      
      
   2. The system default greeting
   3. Nothing (no greeting at all)
7. Click Save when you have finished configuring the greeting

You can also perform these changes, using only your phone.