Issue

Connection to VPN-DC

Resolution.

You will first need to have the Cisco AnyConnect Client installed on your device following these instructions.

Now you need to find the Cisco AnyConnect Mobility Client application and click on it. You can perform a search for it if it isn’t readily available on your desktop. Once you’ve started the AnyConnect application a window like the one below will open up.

1. Type in vpn-dc.nd.edu into the text box and click the Connect button.
   
   
2. Once you’ve clicked Connect, you will see the screen below popup. You will enter the following:
   
   
   
   1. Username: <NetID Account Name>
   2. Password: <Password>
   3. Second Password: Choose one of the listed options:
      
      1. six digit one-time code from Okta Verify: Open the Okta Verify App and enter the code provided. Note that the code must be entered and you must hit ok before it changes on your device
         
      2. sms: Type "sms" without quotes into the Second Password field. The form will reset. Enter your username, password, then check your text messages on your mobile device, open the message you received, and type the code into the Second Password field
      3. call: Type "call" without quotes into the Second Password field. The form will reset. Enter your username, password, and type the code you received from the call into the Second Password field
3. Click Accept on the new window to finish connecting to VPN-DC