Okta uses a secondary (non-ND) email address to facilitate self-service password resets, notify you of changes to your account and potential security alerts.  To ensure you receive these communications, it is important to have a valid secondary email address included in your Okta profile. If you don't have a personal or alternate email address, please see this article. To review and edit this information, follow these steps:

1. In your web browser go to okta.nd.edu
2. Enter your NetID and password
3. If prompted for two step login, respond normally
4. When you have been logged on, click on your name which will appear in the upper right portion of the screen and choose Settings
   
   
   
5. Locate the Personal Information section of your account and click Edit
   
   
6. Move your cursor to the Secondary email field and make the needed changes
   
   
7. Click Save
8. You may be prompted to confirm the address you entered.  To do so, login to that email account and look for the confirmation email from Okta.
9. Open the email and click the Confirm Email Change button
   
   
   
   
10. You may be prompted to login to Okta and respond to the two step authentication.
11. You will see a message confirming stating Email Change Confirmed.

If you are unable to update your secondary email address following these instructions, call the OIT Help Desk (574-631-8111) during normal business hours and staff will be able to make the change for you.