How to Register a Phone For Text Message Code (SMS) or Voice Call for Multifactor Authentication

Disclaimer: SMS/Voice call will not be available beginning Jan. 28, 2026, except for individuals with a granted exception.

Question

How to Register a Phone For Text Message Code (SMS) and/or Voice Call

Context

Okta, cell phone or standard phone

Answer

1. Visit okta.nd.edu
2. Login with username and password
3. If prompted for Two-Step, respond with a previously enrolled device
4. Click your name in the upper right corner
5. Select Settings
6. Locate the Security Methods panel and the option for Phone
7. Click the Set up or Set up another button beside it
   
   
   
   1. Select either SMS for a cell phone, or Voice call for a home or office phone
      
   2. Select the Country your phone provider is in (most will be the United States)
   3. Enter the number of the phone, including the area code. (Do NOT enter a country code -- that will automatically be configured if needed for the country you selected above)
   4. Click the Receive a code button
8. Enter the code and then click Verify