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8.0 - Updated on 2024-03-04 by Sara Grady

7.0 - Updated on 2022-04-26 by Matthew McGuire

6.0 - Updated on 2019-10-29 by Ben Allen

5.0 - Updated on 2019-03-18 by Denise Moser

Question

How do I register a landline or Voice Call for Two-Step?

Context

Okta, landline, cell phone (not a smartphone)

Answer

  1. Visit okta.nd.edu
  2. Login with username and password
  3. If prompted for Two Step, respond with a previously enrolled device
  4. Click your name in the upper right corner
  5. Select Settings
  6. Locate the Security Methods panel and the option for Phone



  7. Click the Setup button or Set up another if you have a phone setup using SMS
    1. If you've previously configured the Phone option and wish to switch it to a new number, click Remove and then Yes
  8.  After you Authenticate using a method you already have on file, under Phone click on Set up



  9. Select Voice call
  10. Verify the country, then enter your phone number, click Receive a code via voice call


  11. The system will call the phone number you entered and provide a numeric code.
  12. Enter the code, click Verify



  13. Click Done