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11.0 - Updated on 2024-03-28 by Amelia Brubaker

10.0 - Updated on 2022-04-11 by Denise Moser

9.0 - Updated on 2021-03-29 by Denise Moser

8.0 - Updated on 2021-02-23 by Denise Moser

7.0 - Updated on 2020-03-16 by Matthew McGuire

6.0 - Updated on 2019-10-29 by Ben Allen

5.0 - Updated on 2019-03-25 by Denise Moser

4.0 - Updated on 2019-03-18 by Denise Moser

Question

How do I setup Google Authenticator for Two Step?

Answer

  1. On your computer, visit okta.nd.edu
  2. Login with username and password
  3. If prompted for Two Step, respond with a previously enrolled device
  4. Click your name in the upper right corner
  5. Select Settings
  6. Locate the Security Methods panel and the option for Google Authenticator



  7.  Click the Set up button beside it
    1. If you've previously configured the app and wish to reconfigure it, click Remove and then Setup
  8.  Verify your identity using another authentication method if prompted. 
  9. Click Set Up to continue. The next screen will show a QR code. 


  10. On your mobile device:
    1. Visit your device's app store, then locate and install the Google Authenticator app (you may already have this installed for other services)
    2. Click on the add account, get started, or plus button, then choose Scan a QR code
    3. Allow camera access if prompted
    4. The camera will open, then scan the barcode (QR code) on your computer screen
    5. Enter your Touch ID if prompted
  11. Click Next
  12. Enter the code from your Google Authenticator app, then click Verify



  13. A message will appear confirming success. Click Done


Note: If you replace or upgrade the device that the Google Authenticator app. is installed on, the app. will cease to work.  For this reason, we recommend you enroll at least one additional option to be used as a backup, such as SMS (text message) or Voice Call. For information on other options please see KB0017212.