Question

How do I enroll the Okta Verify App on my smartphone or tablet?

Answer

If you have previously enrolled a phone in Okta Verify and need to add a new device to Okta, please refer to KB0017575.

1. Login to Okta by visiting okta.nd.edu and enter your NetID and password
2. When prompted for two step, respond with a previously enrolled option
3. Click your name in the upper right corner
4. Select Settings
5. Locate the Security Methods panel and the option for Okta Verify
6. Click the Set up button beside it (or Set up another)
   
   
   
   
   
   1. If you've previously configured the app and wish to reconfigure it, click Remove and then Setup
7. For Okta Verify you will need to install the app for your app store if you've not previously done so.  Then open the app on your device and click the + button to add an account.
8. On your mobile device you'll be prompted to choose an Account Type -- select Organization
   
   
   
9. Your computer will be displaying a bar code and instructions.
   
10. On your mobile device type Yes, ready to Scan
    
11. Position the camera so that the bar code on your computer screen is scanned
12. Your phone may ask if you want to Enable FaceID or other options (respond as desired)

Note: If you replace or upgrade the device that the Okta Verify app. is installed on, the app will cease to work.  For this reason, we recommend you enroll at least one additional option to be used as a backup, such as SMS (text message) or Voice Call. For information on other options please see KB0017212.