Issue: A Gmail account has been delegated to you, and you need to know how to access it

Context: Gmail, Delegated email

Resolution:

1. Log into your Gmail account: gmail.nd.edu
2. Click your account photo or the circle with your first initial in it that is located in the upper right-hand corner
3. Click on the account delegated to you below your ND account.
4. This will open a separate tab in Chrome (similar experience with other browsers)
5. Note that no setup is required when you request a Delegated Inbox and the request has been granted. The Delegated Inbox will appear once delegated to you (you may have to refresh your browser the first time to see the Delegated Inbox).

Note: a Delegated Inbox is a separate Inbox; it is separate from your own NetID@nd.edu email account. This means that emails sent to the Delegated Inbox will not go to your NetID@nd.edu email inbox, but to a separate email inbox you access following the steps above. 

The delegated account will open in a new tab in your browser. You have access to all emails and contacts of the delegated account.

Note:  by default, when you send an email from a delegated account, the email will shown as sent by that delegated account when a recipient sees it in their inbox. However, when recipients open the message, they will be able to see that you sent the message on the individual's behalf (your email address will be listed in parentheses along with "sent by" next to the delegator's name). Looks similar to this:

There is a workaround to this if you do not like the - *sent by...* displaying.

In Gmail:

1. Click the Gear icon
2. See all settings
3. Accounts and Import tab
4. Send mail as section
5. You should see the Delegated Inbox in the list
6. Click edit info link for the Delegated Inbox
7. Click to add a checkmark for: Treat as an alias
8. Save changes

When you are in a Compose window under your Gmail account, you can switch to sending from the Delegated Inbox