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50.0 - Updated on 2024-01-02 by Denise Moser

49.0 - Updated on 2023-12-22 by Denise Moser

48.0 - Updated on 2023-12-15 by Denise Moser

47.0 - Updated on 2023-06-26 by Denise Moser

46.0 - Updated on 2023-01-24 by Denise Moser

45.0 - Updated on 2023-01-17 by Denise Moser

44.0 - Updated on 2022-12-19 by Denise Moser

43.0 - Updated on 2022-12-13 by Denise Moser

42.0 - Updated on 2022-12-12 by Denise Moser

41.0 - Updated on 2022-09-14 by Denise Moser

40.0 - Updated on 2022-08-19 by Denise Moser

39.0 - Updated on 2022-07-12 by Denise Moser

38.0 - Updated on 2022-06-29 by Randy Yoho

37.0 - Updated on 2022-06-10 by Denise Moser

36.0 - Updated on 2022-05-04 by Denise Moser

35.0 - Updated on 2022-03-30 by Denise Moser

34.0 - Updated on 2021-12-18 by Denise Moser

33.0 - Updated on 2021-10-29 by Lauren Freda

32.0 - Updated on 2021-10-08 by Denise Moser

31.0 - Updated on 2021-08-19 by Denise Moser

30.0 - Updated on 2021-08-02 by Denise Moser

29.0 - Updated on 2021-07-15 by Denise Moser

28.0 - Updated on 2021-07-15 by Denise Moser

27.0 - Updated on 2021-07-15 by Denise Moser

26.0 - Updated on 2021-06-29 by Denise Moser

25.0 - Updated on 2021-05-10 by Zach Wilfert

24.0 - Updated on 2021-05-07 by Denise Moser

23.0 - Updated on 2021-05-07 by Denise Moser

22.0 - Updated on 2021-05-06 by Denise Moser

21.0 - Updated on 2021-05-06 by Denise Moser

20.0 - Updated on 2021-05-06 by Denise Moser

19.0 - Updated on 2021-03-09 by Denise Moser

18.0 - Updated on 2021-01-21 by Denise Moser

17.0 - Updated on 2020-12-03 by Pamela Miller

16.0 - Updated on 2020-12-02 by Denise Moser

15.0 - Updated on 2020-11-17 by Denise Moser

14.0 - Updated on 2020-08-31 by Denise Moser

13.0 - Updated on 2020-08-22 by Denise Moser

12.0 - Updated on 2020-08-10 by Denise Moser

11.0 - Updated on 2020-07-09 by Denise Moser

10.0 - Updated on 2020-06-10 by Pamela Miller

9.0 - Updated on 2020-06-08 by Denise Moser

8.0 - Updated on 2020-05-11 by Denise Moser

7.0 - Updated on 2020-05-01 by Denise Moser

6.0 - Updated on 2020-04-02 by Denise Moser

5.0 - Updated on 2020-03-13 by Denise Moser

4.0 - Updated on 2019-10-29 by Denise Moser

3.0 - Updated on 2019-08-15 by Denise Moser

2.0 - Updated on 2019-01-09 by Denise Moser

1.0 - Authored on 2016-08-16 by Denise Moser

Question

What are the hours for the OIT Help Desk and how can I get assistance?

Answer

You can reach the OIT Help Desk via the following options:

For time-sensitive assistance, you'll generally receive the fastest response via Telephone, Walk-in or Chat.

In-person campus visits with any Help Desk employee may be limited to facilitate social distancing and so we can provide individual attention to each customer.  You can make an appointment prior to your visit, or sign in via the kiosk when you arrive. 

Academic Support Hours 

During the Academic Year, when classes are in session.

*Walk-in assistance only on Wednesdays 12:00 p.m. - 1:30 p.m. when we are closed for Staff Meetings.
Contacts outside standard business hours will generally be handled by our student employees.
To enable us to serve each customer individually and in order, please sign in using the iPad when you arrive. Or you can make an appointment prior to your visit.
We remain open on Labor Day holidays, when classes are in session, while most campus offices are closed. We are closed for other university holidays.

Support Hours for Summer and Academic Breaks

*Walk-in assistance only on Wednesdays 12:00 p.m. - 1:30 p.m. when we are closed for Staff Meetings.
To enable us to serve each customer individually and in order, please sign in using the iPad when you arrive. You can also make an appointment prior to your visit. You'll find us at 115 DeBartolo Hall.  Please consult the campus map if needed.

Options When the Help Desk Is Closed

When the Help Desk is closed, you can still contact us by the following methods, and we will respond to you when we reopen:

Student Job Opportunities in the OIT Help Desk

Interested in working in the OIT Help Desk? Learn more and apply here.