Issue

Request for a departmental NetID account in Box.nd.edu

Cause

The customer wants the content in Box stored under a non-person or departmental-type account

Resolution

Request a Box group account using this link

We do not create Box accounts for departmental NetIDs. Sorry, we do not grant exceptions. A department NetID (aka Shared NetID) is an account that a department uses and more than one person has access to the username and password (i.e. shared). The NetID is usually a name associated with the department (ex: deptname@nd.edu)

Since we do not create Box accounts for departmental/shared NetID's, we needed to create an account that departments can use and share Box content with others (i.e. collaborators) where the collaborative content is not owned by an individual. We created the concept of a Box group account. 

Benefits of a group account:

• Group accounts are not owned by an individual, but by the group. The Box group account is the owner of all content contained in the group account
• Co-owners are created for the group when first requested.
  • Note: co-owners are not the same access level as an owner (bad naming by Box). A co-owner is one access level below an owner. 
• Access to the folder content is controlled by the group account co-owners.
• Co-owners can manage access as well as create content under the group account. Depending on the access granted, collaborators can also add content under the group account.
• People with access to the folder content login via his/her own NetID.
• No separate username/password to know and enter. 

One final note on a Box group account - the account is not an email address that can send/receive email. We create a box group account that looks similar to an email address, but the group account is only a place to store collaborative content.