The following information reviews the different softkeys that are available when your phone is onhook, offhook, receiving an incoming call or has a call in progress. These softkeys change for each scenario.
On Hook Softkeys
|
Icon |
Name |
Feature |
|
| New Call | Initiate a New Call |
|
| Call Forward All | Forward All Calls to Another Number |
|
| Mobility | Mobile Connect Feature On or Off |
|
| Do Not Disturb | Restrict Inbound Calls and/or Forward to Voicemail |
Off Hook Softkeys
|
Icon |
Name |
Feature |
|
| Redial | Dial Last Number Called |
|
| End Call | End an Active Call |
|
| Pick Up | Pick Up a Call at Another Phone |
Incoming Call Softkeys
|
Icon |
Name |
Feature |
|
| Answer | Pick Up an Incoming Call |
|
| iDivert | Divert an Incoming Call to Voicemail |
Active Call Softkeys
|
Icon |
Name |
Feature |
|
| Hold | Place a Call on Hold (the softkey changes to Resume) |
|
| Resume | Resume a Call on Hold (the softkey changes back to Hold) |
|
| Transfer | Transfer a Call to Another Extension, Voicemail or External Phone Number |
|
| End Call | End an Active Call |
|
| More | See More Options (List Continues) |
|
| Mobility | Send an In-Progress Call to a Mobile Remote Destination |
|
| Conference | Dial New Calls, Add to Current Call in Progress |
|
| Conference List | View Conference Participant List |
|
| Join | Join Two Active Calls Together |