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4.0 - Updated on 2023-04-11 by Aaron Garman

3.0 - Updated on 2022-01-27 by Aaron Garman

2.0 - Updated on 2021-05-05 by Denise Moser

1.0 - Authored on 2015-07-06 by Caitlyn Faust

About Apple Mobile Device Updates

For iPhone, iPad, and Apple Watch

To check what operating system you have installed, go to Settings > General > About and look for iOS, iPadOS, or watchOS Version.  The OIT recommends that all Apple mobile devices be upgraded to the most recent version of their respective operating systems for improved performance, security and functionality.  The OIT will does not fully support Apple mobile devices that are not running or able to run the latest major release of their respective operating system.

Before installing any software updates

The OIT provides basic support for current model Apple mobile devices (generally 2 years old or newer) to enable users to connect to the ND wireless network, to access ND Google email and calendaring services, and any central IT service designed for mobile devices. For additional support, please contact your hardware vendor, cell phone carrier, or the provider of the software application.


We strongly recommend running a backup of your device before installing any software updates to keep your data safe. The OIT recommends utilizing iCloud for backups.


  1. Plug your device into power and connect to the internet with Wi-Fi.
  2. Go to Settings > General, then tap Software Update.
  3. If you see two software update options available, choose the one that you want to install.

  4. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now.

For more information on updating your iPhone or iPad, see this guide from Apple here.  For more details on updating your Apple Watch, please click here