A request form in ServiceNow will allow you to remove users from any access group you manage. To access and make changes to the groups you manage, follow these steps:

1. Go groups.nd.edu
2. If prompted, log in with your NetID and password
3. Locate and select the Manage Access Group Membership to display the form below
4. 
5. Click on the field labeled Do you want to add or remove user(s)? and select the function you wish to perform
6. Click on the Choose group to manage to display the list of groups that you have rights to manage and select the group
7. Click on the User(s) to add/ or User(s) or remove field and enter the names or NetIDs of the individuals you want to make changes to.
   
   1. Note that you will not be able to add a user if they are already a member of the group.  You can view the current membership at the bottom part of the form.
8. Click Submit to finalize the desired changes
9. You may see a screen similar to the one below as the system executes the changes. 
10. When the Request Details box appears, all requested changes have been processed. The State will say Closed Complete. Note that the changes could take up to 2 hours to take effect. 

For further assistance please contact the Service Desk at 1-8111