The Service Desk staff can resolve most support questions or issues without face-to-face contact.
You can reach us at:
- Phone: (574) 631-8111
- Chat: servicenow.nd.edu
- Self-Service: servicenow.nd.edu
However, if you need an in-person visit, our walk-in center in 115 DeBartolo Hall. When you arrive, please sign in on the iPad just inside the door.
Alternatively, you can use your own device, and access the tool via the self-service portal. When using the portal you can add your name to the queue, OR select a specific date and time for an appointment.
Once you have signed in, if more than two customers are waiting for assistance, please step into the hallway until we are ready to assist you. This will help prevent overcrowding in the walk-up area. If there are several ahead of you, you can leave the immediate area and we'll send you an email when you are next in line so you can make your way back to our door. An agent will then greet you at our door when it is your turn.