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4.0 - Updated on 2024-03-20 by John Kelly

3.0 - Updated on 2021-03-11 by John Kelly

2.0 - Updated on 2019-10-29 by Chelsea Noble

1.0 - Authored on 2017-03-13 by John Kelly

Issue: Moving your old contacts from your Student account to your Alumni account

Context: Google Contacts 

Resolution:

  1. Sign into your Student account
  2. At the top left, click Mail Contacts 
  3. Click More Export... 
  4. If you have the new Google contacts preview enabled, you will be asked to move to the old Google Contacts in order to export. Click GO TO OLD CONTACTS. 
  5. Click More Export...
  6. Make sure All Contacts and Google CSV format are selected.
  7. Click Export 
  8. The file will typically download to your Downloads folder, unless you have your default set to another location.
  9. Sign into your Alumni account
  10. At the top-left corner, click Gmail Contacts
  11. Above the contacts list, click More Import... 
  12. If you have the new Google contacts preview enabled, you will be asked to move to the old Google Contacts in order to export. Click GO TO OLD CONTACTS. 
  13. Click More Import...
  14. Click Choose File 
  15. Select the file that you downloaded from your student account 
  16. Click Import 
  17. When it's done, Gmail will display the number of contacts imported
  18. If there are duplicate contacts, you will be given the option to Find & Merge duplicates.