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6.0 - Updated on 2024-07-25 by John Kelly

5.0 - Updated on 2023-10-10 by John Kelly

4.0 - Updated on 2023-07-31 by John Kelly

3.0 - Updated on 2023-01-06 by John Kelly

2.0 - Updated on 2019-10-29 by Chelsea Noble

1.0 - Authored on 2018-01-30 by John Kelly

Issue: A Gmail account has been delegated to someone and they need to access it

Context: Gmail, Delegated email

Resolution:

  1. Log into your Gmail account: gmail.nd.edu
  2. Click you account photo or the circle with your first initial in it that is located in the upper right hand corner of the page
  3. Click on the account that has been delegated to you below your ND account.

The delegated account will open in a new tab in your browser. You have access to all email and contacts of the delegated account.

Note: When you send an email from a delegated account, the email will be listed as sent by that individual when a recipient sees it in their inbox. However, when recipients open the message, they will be able to see that you sent the message on the individual's behalf (your email address will be listed in parentheses along with "sent by" next to the delegator's name).