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4.0 - Updated on 2024-04-03 by Denise Moser

3.0 - Updated on 2020-04-14 by Ben Allen

2.0 - Updated on 2019-11-11 by Chelsea Noble

1.0 - Authored on 2017-03-21 by Denise Moser

Question

What is a Canned Response and how do I create or use them?

Answer

A Canned Response is an email that you frequently send and don't wish to retype each time. This is enabled via a lab in the Gmail web interface.

To activate the lab in Gmail:

  1. Click the gear icon in the upper right-hand corner of Gmail, then choose Settings.
  2. Click the Advanced tab, find Canned Responses, click the Enable radio button to enable Canned Responses
  3. Scroll down and click Save Changes.

To create and use a Canned Response:

  1. Compose an email message you'd like to use over and over again, and then click the arrow in the lower right-hand corner of the message window.
  2. Choose Canned Responses, and under the Save heading, select New Canned Response.



  3. Give your response a name and click OK.
    1. Repeat steps 1-3 to create additional response choices.
  4. The next time someone emails you something that warrants the canned response you created, reply to the message and instead of typing your response, click the arrow button in the lower right-hand corner, select Canned Responses, and then under Insert, choose the canned response you created in the previous step. You'll then see your response appear in the body of your reply.
  5. You can modify or add additional information to your email message before you send it.