Question:

What do I do if I get a phishing scam?

Answer

When large quantities of the same scam messages appear on campus, we endeavor to work as quickly as possible to block those messages. You can help Google and the OIT best by doing the following:

1. While viewing the message, click on the 3 dots near the top right of the email message
   
   
2. From the menu that appears select Report Phishing
   
   
3. You can now delete the email message.

Additional information: Emails with with the subject line of "Notre Dame IT Helpdesk", "Unusual Activity Noticed", "To All Faulty\Staff", or "(ND.EDU)." and signatures such as IT Service Desk Support or IT Support can be a red flag for these types of emails; email notifications from our office will always be from Office of Information Technologies (oit@nd.edu), or ND Service Desk (nd@service-now.com).

If you responded to the scam and provided them with your password, you will need to immediately go to https://okta.nd.edu and change your password. This will prevent the scammer from using your account.  If you did not click a link or respond to the scam, you can simply delete the email message.

As always - be safe, and remember that the OIT will NEVER ask you for your password!

You can find additional information about identifying phishing messages here.  fwd