66.0 - Last modified on 2025-11-25 Revised by Pamela Miller
65.0 - Last modified on 2025-11-25 Revised by Pamela Miller
64.0 - Last modified on 2025-11-07 Revised by Pamela Miller
63.0 - Last modified on 2025-11-07 Revised by Pamela Miller
62.0 - Last modified on 2025-11-07 Revised by Pamela Miller
61.0 - Last modified on 2025-11-07 Revised by Pamela Miller
60.0 - Last modified on 2025-11-06 Revised by Sara Grady
59.0 - Last modified on 2025-11-06 Revised by Pamela Miller
58.0 - Last modified on 2025-07-02 Revised by Pamela Miller
57.0 - Last modified on 2025-03-03 Revised by Pamela Miller
56.0 - Last modified on 2025-02-24 Revised by Nathan Erwin
55.0 - Last modified on 2025-01-08 Revised by Denise Moser
54.0 - Last modified on 2025-01-08 Revised by Sara Grady
53.0 - Last modified on 2025-01-08 Revised by Sara Grady
52.0 - Last modified on 2025-01-08 Revised by Denise Moser
51.0 - Last modified on 2025-01-08 Revised by Denise Moser
50.0 - Last modified on 2025-01-08 Revised by Denise Moser
49.0 - Last modified on 2025-01-08 Revised by Denise Moser
48.0 - Last modified on 2025-01-08 Revised by Denise Moser
47.0 - Last modified on 2025-01-08 Revised by Denise Moser
46.0 - Last modified on 2025-01-08 Revised by Denise Moser
45.0 - Last modified on 2025-01-08 Revised by Denise Moser
44.0 - Last modified on 2025-01-08 Revised by Denise Moser
43.0 - Last modified on 2025-01-08 Revised by Denise Moser
42.0 - Last modified on 2025-01-08 Revised by Denise Moser
41.0 - Last modified on 2025-01-08 Revised by Denise Moser
40.0 - Last modified on 2025-01-08 Revised by Denise Moser
39.0 - Last modified on 2025-01-08 Revised by Denise Moser
38.0 - Last modified on 2022-06-29 Revised by Randy Yoho
37.0 - Last modified on 2022-06-10 Revised by Denise Moser
36.0 - Last modified on 2022-05-04 Revised by Denise Moser
35.0 - Last modified on 2022-03-30 Revised by Denise Moser
34.0 - Last modified on 2021-12-18 Revised by Denise Moser
33.0 - Last modified on 2021-10-29 Revised by Lauren Freda
32.0 - Last modified on 2021-10-08 Revised by Denise Moser
31.0 - Last modified on 2021-08-19 Revised by Denise Moser
30.0 - Last modified on 2021-08-02 Revised by Denise Moser
29.0 - Last modified on 2021-07-15 Revised by Denise Moser
28.0 - Last modified on 2021-07-15 Revised by Denise Moser
27.0 - Last modified on 2021-07-15 Revised by Denise Moser
26.0 - Last modified on 2021-06-29 Revised by Denise Moser
25.0 - Last modified on 2021-05-10 Revised by Zach Wilfert
24.0 - Last modified on 2021-05-07 Revised by Denise Moser
23.0 - Last modified on 2021-05-07 Revised by Denise Moser
22.0 - Last modified on 2021-05-06 Revised by Denise Moser
21.0 - Last modified on 2021-05-06 Revised by Denise Moser
20.0 - Last modified on 2021-05-06 Revised by Denise Moser
19.0 - Last modified on 2021-03-09 Revised by Denise Moser
18.0 - Last modified on 2025-02-24 Revised by Denise Moser
17.0 - Last modified on 2025-02-24 Revised by Pamela Miller
16.0 - Last modified on 2025-02-24 Revised by Denise Moser
15.0 - Last modified on 2025-02-24 Revised by Denise Moser
14.0 - Last modified on 2025-02-24 Revised by Denise Moser
13.0 - Last modified on 2025-02-24 Revised by Denise Moser
12.0 - Last modified on 2025-02-24 Revised by Denise Moser
11.0 - Last modified on 2025-02-24 Revised by Denise Moser
10.0 - Last modified on 2025-02-24 Revised by Pamela Miller
9.0 - Last modified on 2025-02-24 Revised by Denise Moser
8.0 - Last modified on 2025-02-24 Revised by Denise Moser
7.0 - Last modified on 2025-02-24 Revised by Denise Moser
6.0 - Last modified on 2025-02-24 Revised by Denise Moser
5.0 - Last modified on 2025-02-24 Revised by Denise Moser
4.0 - Last modified on 2025-02-24 Revised by Denise Moser
3.0 - Last modified on 2025-02-24 Revised by Denise Moser
2.0 - Last modified on 2025-02-24 Revised by Denise Moser
1.0 - Created on 2016-08-16 Authored by Denise Moser
Para español
You can reach the Service Desk via the following options:
- ServiceNow Self-Service Portal: servicenow.nd.edu (the knowledge base is available 24/7!)
- Telephone: 574-631-8111
- Walk-in: 115 DeBartolo Hall
- Walk-up: Tech Desk, 1st floor, Hesburgh Library (next to Copy, Print, Scan)
- Chat: servicenow.nd.edu (click icon at bottom right of screen)
- Email: servicedesk@nd.edu
For time-sensitive assistance, you'll generally receive the fastest response via Telephone, Walk-in or Chat.
To enable us to serve each customer individually and in order, please sign in using the iPad when you arrive. You can make an appointment for 115 DeBartolo prior to your visit, or sign in via the kiosk when you arrive.
Support Hours
Service Desk - 115 DeBartolo Hall
Monday - Friday: 7:30 a.m. - 5:00 p.m.*
Saturday & Sunday: Closed
Wednesday, Walk-up assistance only from 12:00 p.m. - 1:30 p.m.
Tech Desk - 1st floor, Hesburgh Library (next to Copy, Print, Scan)
Monday - Friday: 12:00 p.m. - 5:00 p.m.
Only during the Academic Year, when classes are in session.
*Only Walk-up assistance available at DeBartolo 115 on Wednesdays 12:00 p.m. - 1:30 p.m. when we are closed for Staff Meetings.
To enable us to serve each customer individually and in order, please sign in using the iPad when you arrive. Or you can make an appointment for 115 DeBartolo prior to your visit.
We remain open on the Labor Day holiday, when classes are in session, while most campus offices are closed. We are closed for all other university holidays.
Please consult the campus map if needed.
Options When the Service Desk Is Closed
When the Service Desk is closed, you can still contact us by the following methods, and we will respond to you when we reopen:
- Search the knowledge base, chat with a virtual agent or log an incident or request at servicenow.nd.edu. Note: The Virtual Agent is available 24/7!
- Send email to servicedesk@nd.edu
- To report a service outage or other urgent issue, call 574-631-8111 and follow the verbal instructions.