The following information reviews the different softkeys that are available when your phone is onhook, offhook, receiving an incoming call or has a call in progress. These softkeys change for each scenario.
On Hook Softkeys
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Icon |
Name |
Feature |
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New Call | Initiate a New Call |
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Call Forward All | Forward All Calls to Another Number |
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Mobility | Mobile Connect Feature On or Off |
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Do Not Disturb | Restrict Inbound Calls and/or Forward to Voicemail |
Off Hook Softkeys
|
Icon |
Name |
Feature |
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Redial | Dial Last Number Called |
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End Call | End an Active Call |
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Pick Up | Pick Up a Call at Another Phone |
Incoming Call Softkeys
|
Icon |
Name |
Feature |
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Answer | Pick Up an Incoming Call |
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iDivert | Divert an Incoming Call to Voicemail |
Active Call Softkeys
|
Icon |
Name |
Feature |
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Hold | Place a Call on Hold (the softkey changes to Resume) |
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Resume | Resume a Call on Hold (the softkey changes back to Hold) |
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Transfer | Transfer a Call to Another Extension, Voicemail or External Phone Number |
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End Call | End an Active Call |
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More | See More Options (List Continues) |
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Mobility | Send an In-Progress Call to a Mobile Remote Destination |
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Conference | Dial New Calls, Add to Current Call in Progress |
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Conference List | View Conference Participant List |
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Join | Join Two Active Calls Together |