Question: How do I connect to eduroam wireless network with an iOS device?
Answer:
- On your iPad or iPhone, launch the Safari application and visit eduroam.nd.edu. (This utility will not work using Chrome)
(Note: If you are configuring wifi on an Apple Watch, it must be done through its associated iPhone) - The page should identify your operating system. Enter your netid@nd.edu and tap JoinNow
- When prompted, tap Allow to download the eduroam configuration profile to your device
- An alert may appear confirming the Profile has been successfully downloaded
- Launch Settings app to install the profile
(Note: if you are installing on an iPhone and have an associated Apple Watch, you should follow the instructions twice: first selecting 'iPhone', then 'Apple Watch' when prompted to choose) - Tap Profile Downloaded to continue the install
- Tap Install, to accept the new eduroam configuration profile
- If prompted, tap Install again to accept all the new certificates that support eduroam
Note: We have had a small number of reports of an error indicating "profile installation failed". This seems to occur for those running iOS version 13.1.3. To resolve this, install the iOS update to 13.3 that was released by Apple on 12/10/19. Then repeat the steps above. - At the verification screen, tap Done to finish
- Enter the password for your NetID if prompted.
- You should now see eduroam as your current WiFi connection