A request form in ServiceNow will allow you to remove users from any access group you manage. To access and make changes to the groups you manage, follow these steps:

1. Go to the servicenow self-service portal at servicenow.nd.edu

2. If prompted, login with your NetID and password

3. Click Requests

4. In the search field, located in the top right, type manage access and click the magnifying glass

5. Locate and select the Manage Access Group Membership to display the form below

6. Click on the field labeled Do you want to add or remove user(s)? and select the function you wish to perform

7. Click on the Choose group to manage to display the list of groups that you have rights to manage and select the group

8. Click on the User(s) to add/ or User(s) or remove field and enter the names or NetIDs of the individuals you want to make changes to

9. Click Submit to finalize the desired changes

10. You may see a screen similar to the one below as the system executes the changes.

11. When the Request Details box appears, all changes have been completed. The State will say Closed Complete.

For further assistance please contact the OIT Help Desk at 1-8111