Question

How to retain access to digital/online content when your NetID expires.

Answer

The information below will help you transfer your emails, documents, and other digital content from your student account to a personal account or your alumni account (where applicable).

NetIDs of students generally expire 60 days following graduation (see NetID Access Policy). You will generally receive email notifications starting 30 days before your account will expire. You must transfer your content before your account expires.

When your @nd.edu student account expires, the University will automatically forward all NEW messages sent to your @nd.edu address to your @alumni.nd.edu address. 

Note:  If after graduation, you return to the university as a non-student (e.g. staff or faculty), your automatic email forwarding will end and will not be reinstated if/when you leave that role.

Sign up for myNotreDame

Activate your myNotreDame account through the Alumni Association to stay in touch with Notre Dame after graduation.

Gmail & Google Drive

Due to upcoming changes to Google's storage policy for Google Workspace for Education customers, Google Drive and Google Photos services will no longer be available for alumni accounts.

1. The Alumni Association creates alumni Google accounts and will notify graduating students once the accounts are available in the spring.
2. Once notified, inform others of your new Notre Dame alumni email address by setting an autoresponder on your ND student email. Instructions here: KB0013025
3. Transfer existing email only from your student account to your new alumni account, or transfer existing email and Drive content to a personal Gmail account. 
   
   1. Login to your student account.
   2. Go to Google’s transfer content tool.
   3. Enter your personal Gmail address or alumni email address in the Enter an email address field.
   4. Click the blue Send Code button.
   5. In a Chrome Incognito window or on your phone, login to the email account specified in step 3.
   6. Open the message entitled Verify your account and click the blue Get confirmation code button.
   7. Copy your unique confirmation code, then click Continue
   8. Enter your confirmation code, then click the blue Verify button.
      
      • If you are transferring your content to your alumni account, toggle the Drive setting to off, then click Start Transfer.
             IMPORTANT: Google Drive contents will not transfer to your alumni account. 
      • If you are transferring your content to a personal Gmail account, simply click Start Transfer. 
4. Setup manual forwarding for the period of time between transfer completion and auto-forwarding taking effect (~60 days after graduation) by following the instructions in KB0013355. Doing so ensures that any new emails addressed to your student account will not be lost once you have completed the Transfer in step 3.

The process to transfer Gmail & Drive content can take up to a week to complete. DO NOT WAIT until the day your NetID is set to expire to start the transfer. You'll receive an email notification in your student email once the transfer is complete. Please note that is the only notification generated during the transfer process.

IMPORTANT: Google Photos is not attached to Drive storage, and photos stored there will not be transferred by the process described above. Use Google Takeout instead of the transfer tool.

Move your other Google content to a personal Gmail account or your alumni account

You may want to move other information to a personal Gmail account or your new alumni email address* where applicable. Click on the service below for transfer instructions.

• Contacts*
• Calendar*
• Photos, YouTube & other Google services

Gmail, Contacts, and Calendar are the only services enabled in alumni accounts. Other Google services, including Photos, are not. You will need to transfer the content from those services to a personal Gmail account, or download them to your local computer/external hard drive using Google Takeout. (To create a new personal Google Account see this page)

Find a complete list of data you can export from your student account here.

Your NetID/student email address may be connected to other services

If you used your student email address to register for websites/online services (e.g. your bank account, LinkedIn, Instagram, Twitter, Apple ID, PayPal), access those accounts before your student email address expires and update your account with your alumni email address or another personal email address.

Other services

Adobe Creative Cloud

Since 2020, Adobe has provided a process to migrate your Adobe assets to your desired personal account. To access asset migration, visit graduation.adobe.com and follow the on-screen instructions. 

If you wish to continue using Creative Cloud applications after graduation, Adobe offers a 40% discount for new graduates. Note: You must transfer your content to a free Adobe account first, then upgrade your account to the discounted Creative Cloud license.

Notre Dame Box files

Your Box.nd.edu account will be removed when your NetID is deactivated ~60 days after graduation. In order to save content that exists in Box.nd.edu, you must either download the content yourself or follow the new roll-out process before your NetID is deactivated. Instructions here: KB0010131

Other cloud storage

If you stored anything in the cloud using your NetID or student email address, download or transfer ownership of those files before your NetID is deactivated. Depending on the vendor, you may lose access to your data with no option to recover it. This includes, but is not limited to Adobe Creative Cloud, Microsoft Office 365, Facebook, and Instagram.

Qualtrics

When your NetID is deactivated, you will lose access to your Qualtrics account. You can download (export) your surveys and responses for reference. If you have a Qualtrics account separate from your ND account, you may request that your data be transferred following these instructions.

Remove Notre Dame licensed software from your computer

While you're a student at Notre Dame, a variety of licensed software is made available to you for academic use only. After graduating, you will no longer be eligible to have these programs installed on your computer, and must remove them. You DO NOT need to uninstall any software which was pre-installed on your computer or which you purchased through the Hammes Hub.

Some of these Notre Dame licensed programs include:

• Mathematica
• MATLAB
• S-Plus
• SAS
• SPSS
• SYSTAT

If you're not sure whether a particular program needs to be removed after graduation, please contact the OIT Help Desk. 

Remove websites

If you created a personal website associated with your NetID and do not wish it to be visible after graduation, you should remove the content from the hosting service while you still have access to do so.