Question

How can I get access to someone else's email, NetID password and/or account data?

Answer

Access to information stored in an IT service assigned to an individual person (commonly by NetID) is not permitted without permission from the individual. This includes University-owned computer systems, IT services hosted on campus (e.g. NetFile, CorpFS), and cloud-based services (e.g. Google Apps, Box.nd.edu). To protect the security and privacy of individuals to whom the NetID is assigned, the OIT Help Desk will not knowingly support or enable others to access accounts not assigned to them.

Note: There may be special circumstances (unexpected absences, etc.) that arise that require access by others. Granting of this access requires approval from respective department heads. To request access, please fill out the form, Request Access to Another Account. (If the request is from someone that does not have access to the form, any staff or faculty can submit it on their behalf.) 

When completing the request form the NetID of the individual is required.  If that account has transitioned to an inactive state, the search feature will not work.  Selecting the checkbox beneath that field will allow you to type the NetID for processing.

Information Security staff will review the business need for access, and facilitate review of the request by appropriate university leaders and arrange access, if approved. This review and approval process may take several days.