Question

Creative Cloud will not uninstall completely  / or when downloading it says Trial version following: Request a license for Adobe Creative Cloud for Faculty & Staff

Answer

Step 1 of 2 Back up all files stored in Adobe product directories, including custom plug-ins or profiles, if installed. To uninstall Creative Cloud or Creative Suite applications, in the Finder, navigate to Applications > Utilities > Adobe Installers. Double-click the application’s uninstaller. Follow the onscreen instructions to complete the uninstall. Restart your computer.

Step 2 of 2 Download the Adobe Creative Cloud Cleaner Tool for Mac: click the link to download the file - AdobeCreativeCloudCleanerTool.dmg. Double-click the Adobe Creative Cloud Cleaner Tool and follow the onscreen instructions: Select your language from the menu in the upper-right corner. Select All from the menu in the upper-right corner of the window to clean up all installer-related files. When you see the message “Adobe Creative Cloud Cleaner Tool completed successfully,” Empty the Trash Click Quit and restart your computer. Once you have successfully run the Adobe Creative Cloud Cleaner Tool, install Adobe Creative Cloud. For instructions see: How do I download and install Adobe Creative Cloud