55.0 - Updated on 2024-07-15 by Denise Moser
54.0 - Updated on 2024-04-25 by Sara Grady
53.0 - Updated on 2024-04-19 by Sara Grady
52.0 - Updated on 2024-03-04 by Denise Moser
51.0 - Updated on 2024-01-16 by Denise Moser
50.0 - Updated on 2024-01-02 by Denise Moser
49.0 - Updated on 2023-12-22 by Denise Moser
48.0 - Updated on 2023-12-15 by Denise Moser
47.0 - Updated on 2023-06-26 by Denise Moser
46.0 - Updated on 2023-01-24 by Denise Moser
45.0 - Updated on 2023-01-17 by Denise Moser
44.0 - Updated on 2022-12-19 by Denise Moser
43.0 - Updated on 2022-12-13 by Denise Moser
42.0 - Updated on 2022-12-12 by Denise Moser
41.0 - Updated on 2022-09-14 by Denise Moser
40.0 - Updated on 2022-08-19 by Denise Moser
39.0 - Updated on 2022-07-12 by Denise Moser
38.0 - Updated on 2022-06-29 by Randy Yoho
37.0 - Updated on 2022-06-10 by Denise Moser
36.0 - Updated on 2022-05-04 by Denise Moser
35.0 - Updated on 2022-03-30 by Denise Moser
34.0 - Updated on 2021-12-18 by Denise Moser
33.0 - Updated on 2021-10-29 by Lauren Freda
32.0 - Updated on 2021-10-08 by Denise Moser
31.0 - Updated on 2021-08-19 by Denise Moser
30.0 - Updated on 2021-08-02 by Denise Moser
29.0 - Updated on 2021-07-15 by Denise Moser
28.0 - Updated on 2021-07-15 by Denise Moser
27.0 - Updated on 2021-07-15 by Denise Moser
26.0 - Updated on 2021-06-29 by Denise Moser
25.0 - Updated on 2021-05-10 by Zach Wilfert
24.0 - Updated on 2021-05-07 by Denise Moser
23.0 - Updated on 2021-05-07 by Denise Moser
22.0 - Updated on 2021-05-06 by Denise Moser
21.0 - Updated on 2021-05-06 by Denise Moser
20.0 - Updated on 2021-05-06 by Denise Moser
19.0 - Updated on 2021-03-09 by Denise Moser
18.0 - Updated on 2021-01-21 by Denise Moser
17.0 - Updated on 2020-12-03 by Pamela Miller
16.0 - Updated on 2020-12-02 by Denise Moser
15.0 - Updated on 2020-11-17 by Denise Moser
14.0 - Updated on 2020-08-31 by Denise Moser
13.0 - Updated on 2020-08-22 by Denise Moser
12.0 - Updated on 2020-08-10 by Denise Moser
11.0 - Updated on 2020-07-09 by Denise Moser
10.0 - Updated on 2020-06-10 by Pamela Miller
9.0 - Updated on 2020-06-08 by Denise Moser
8.0 - Updated on 2020-05-11 by Denise Moser
7.0 - Updated on 2020-05-01 by Denise Moser
6.0 - Updated on 2020-04-02 by Denise Moser
5.0 - Updated on 2020-03-13 by Denise Moser
4.0 - Updated on 2019-10-29 by Denise Moser
3.0 - Updated on 2019-08-15 by Denise Moser
2.0 - Updated on 2019-01-09 by Denise Moser
1.0 - Authored on 2016-08-16 by Denise Moser
Question
What are the hours for the OIT Help Desk and how can I get assistance?
Answer
You can reach the OIT Help Desk via the following options:
For time-sensitive assistance, you'll generally receive the fastest response via Telephone, Walk-in or Chat.
We provide:
IT Help * PrintND Quota * Borrow A/V Equipment
At this time our walk-in counter in 115 DeBartolo Hall will be closed until further notice. To facilitate social distancing, all Help Desk staff will be working remotely and can be reached using the options listed above.
Summer/Intersession Support Hours
Beginning Saturday, May 9:
- Monday - Thursday: 7:30 a.m. - 6:00 p.m.
- Friday: 7:30 a.m. - 5:00 p.m.
- Saturday: 1:00 p.m. - 5:00 p.m.
- (Closed Wednesdays 12:00 p.m. - 1:30 p.m. for Staff Meetings)
We remain open on Labor Day holidays, when classes are in session, while most campus offices are closed. We are closed for other university holidays.
Academic Support Hours
Only available during the Academic Year, when classes are in session.
Sunday: 1:00 p.m. - 8:00 p.m
Monday - Thursday: 7:30 a.m. - 8:00 p.m.
Friday: 7:30 a.m. - 5:00 p.m.
(Walk-in assistance only Wednesdays 12:00 p.m. - 1:30 p.m. when we are closed for Staff Meetings)
Contacts outside standard business hours will generally be handled by our student employees.
IT Outpost
During the Academic Year when Classes are in session, we have a Help Desk student representative available at the IT Outpost in the Hesburgh Library on the 2nd floor. Current hours are:
Sunday - Thursday: 1:00 p.m. - 10:00 p.m.
Options When the Help Desk Is Closed
When the Help Desk is closed, you can still contact us by the following methods, and we will respond to you when we reopen: