Question
How do I enroll the Okta Verify App on my smartphone or Tablet?
Answer
If you have previously enrolled a phone in Okta Verify and need to add a new device to Okta, please refer to KB0017575.
- Login to Okta by visiting okta.nd.edu and enter your NetID and password
- When prompted for two step, respond with a previously enrolled option
- Locate the Extra Verification panel and the option for Okta Verify Mobile App
- Click the Setup button beside it
- If you've previously configured the app and wish to reconfigure it, click Reset and then Setup
- Select the icon for the type of mobile device you have (Apple, Android or Windows), then click Next
- On your mobile device:
- Visit your device's app store, then locate and install the Okta Verify app
- Launch the Okta Verify app (Images from iOS, Android and Windows apps should be similar)
- Allow Camera Access and Push Notifications when prompted
- Click Add Account or the plus symbol
- The camera will open, then scan the barcode (QR code) on your computer screen
- Enter your Touch ID if prompted
- A check will appear on the barcode
- The screen on your smartphone may begin displaying a number with a moving circle, and the number changes every 30 seconds. This is a time-based, one-time passcode you can use as an alternative to Okta Verify Push notifications.
- Click Done