A request form in ServiceNow will allow you to remove users from any access group you manage. To access and make changes to the groups you manage, follow these steps:

1. Go to the ServiceNow self-service portal at servicenow.nd.edu
2. If prompted, log in with your NetID and password
3. Note:  If you are in the sn.nd.edu interface you will find a different version of this form under Group Management --> Manage Group Membership. 
4. Click Request Forms
5. In the search field, located in the top right, type manage access and click the magnifying glass
6. Locate and select the Manage Access Group Membership to display the form below
7. 
8. Click on the field labeled Do you want to add or remove user(s)? and select the function you wish to perform
9. Click on the Choose group to manage to display the list of groups that you have rights to manage and select the group
10. Click on the User(s) to add/ or User(s) or remove field and enter the names or NetIDs of the individuals you want to make changes to.
    
    1. Note that you will not be able to add a user if they are already a member of the group.  You can view the current membership at the bottom part of the form.
11. Click Submit to finalize the desired changes
12. You may see a screen similar to the one below as the system executes the changes. 
13. When the Request Details box appears, all changes have been completed. The State will say Closed Complete.

For further assistance please contact the OIT Help Desk at 1-8111