Question
How do I enroll in Okta for the first time using the Activation link?
Answer
- From your computer, click on the Activation link in the email you were sent.
- You'll be setting up the security methods that will be used to access your account, and the first step will be to choose a password for your account. You'll see a screen like the one below. Click the Set up button.
- You'll need to choose a password of at least 16 characters that meet the requirements listed on the screen. We recommend you choose a passphrase that you will remember - perhaps the title to a favorite book, song, or movie (but remove the spaces). You'll need to type it twice in the fields displayed and then click Next.
- You'll now be prompted to enroll the options you will use for two-step login. We recommend you enroll at least two. If you have a smartphone or tablet, Okta Verify is the first one we recommend. Click Set up under the option you wish to configure.
- Follow the on-screen instructions for the option you selected. For additional details see the matching section below.
- After each option is enrolled you'll be returned to the list of remaining options. Continue until all desired options have been enrolled.
Okta Verify
- For Okta Verify you will need to install the app for your app store if you've not previously done so. Then open the app on your device and click the + button to add an account.
- On your mobile device you'll be prompted to choose an Account Type -- select Organization
- Your computer will be displaying a bar code and instructions.
- On your mobile device type Yes, ready to Scan
- Position the camera so that the bar code on your computer screen is scanned
- Your phone may ask if you want to Enable FaceID or other options (respond as desired)
Phone
- For the Phone, select the appropriate options on the screen that appears
- Select either SMS for a cell phone, or Voice call for a home or office phone
- Select the Country your phone provider is in (most will be the United States)
- Enter the number of the phone, including the area code. (Do NOT enter a country code -- that will automatically be configured if needed for the country you selected above)
- Click the Receive a code button
- On your phone open the text message you receive or answer the call.
- On the computer type the code you received and click Verify.
Google Authenticator
- For Google Authenticator you will need to install the app for your app store if you've not previously done so.
- On your mobile device open the Google Authenticator app. If this is your first use of Google Authenticator you may see several welcome/instruction screens.
- On your mobile device tap the + in the Google Authenticator app.
- On your mobile device choose the option to Scan a QR code
- Position the camera so that the bar code on your computer screen is scanned
- After successfully scanning the code, click Next and you'll be asked for a code
- On your mobile device you'll find the Google Authenticator app is displaying a code. Type that number on the computer screen and click Verify.
Security Key or Biometric Authenticator
- For Security Key or Biometric Authenticator, choose Set Up
- Your browser may ask you to confirm the security key setup
- Your operating system may also ask you top confirm the security key setup
- You'll be prompted to insert the security key (most will need to be inserted to a USB port on your computer)
- After inserting the key you'll be prompted to touch the metal sensor on the device
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